Fees & refund policy
Draft terms shown to every patient before payment.
Draft commercial terms — pending healthcare legal review. Not a compliance claim.
Platform booking fee
Every patient pays the $99 booking fee, with or without insurance.
Insurance does not waive, replace, or reduce this fee. Pay only after choosing an offer.
Without insurance: the booking fee also includes the dental exam and two periapical X-rays.
With insurance: exam and X-ray costs, insurance benefits, copays, deductibles, and other out-of-pocket treatment costs are separate from the booking fee.
Additional dental treatment is not included. Pharmacy costs are also separate.
- Includes a prescription assessment if clinically appropriate. Antibiotics or any prescription are not guaranteed.
- Pharmacy costs and any additional procedures or treatment are charged separately by the provider.
- Same-day treatment may be possible but is never guaranteed.
Your insurance information is sent to the dental office for verification. The office determines whether it is in-network and verifies your benefits. EmerDental does not determine network status or guarantee coverage or benefits.
Cancellations & refunds (draft)
- No charge unless you select a provider's offer.
- Full refund if the provider cancels or fails to honor the appointment (reviewed).
- Cancel more than 2h before: full refund.
- Cancel less than 2h before: 50% refund.
- No-show: no refund.
- 10-minute grace period after booking for near-term appointments.
- Refunds are never issued automatically on unsupported claims — disputes are reviewed.
Not medical advice
This service helps you find an appointment. It does not diagnose, triage clinically, or guarantee any treatment or prescription. For emergencies call 911.